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jaragono
New Contributor

Working on a shared file with document license

Hi,

Every time I make changes to a file which has document licences, the users cannot open it until it has been refreshed on the nightly run.

The error is "the user does have access to this file". The user licences can open the document.

Is there a way to make changes, save the file and the users with document licences can use it on their browser?

Thanks,

Tags (2)
1 Solution

Accepted Solutions
sergey_maka8
Valued Contributor

Re: Working on a shared file with document license

Hi Jorge,

Did you try to reload your app from the management console after your changes?

Regards,

Sergey

3 Replies
sergey_maka8
Valued Contributor

Re: Working on a shared file with document license

Hi Jorge,

Did you try to reload your app from the management console after your changes?

Regards,

Sergey

jaragono
New Contributor

Re: Working on a shared file with document license

Thank you Sergey!

Word perfectly! Guess I am paying for being a novice!

Saludos,

Jorge A.

sergey_maka8
Valued Contributor

Re: Working on a shared file with document license

If you have a solution, please close the discussion by selecting the correct answer

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