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srikanthsri1
Valued Contributor

access point error


These days very often we see this error  in access point. sometime it works fine and when we use  full browser version then it works fine

just want to understand what might be the reason....

we have IEplugin installed and have access to this dashboard.....

Thanks

Sri

Tags (2)
6 Replies
srikanthsri1
Valued Contributor

Re: access point error

And one more question ..can we customize....access point i dont want clear button and bookmark buttoin on the top as i'm providing them in the application

Not applicable

Re: access point error

on the following path we have INDEX file, open that file with notepad and check if you can make the changes

C:\Program Files\QlikView\Web. You can customise your access point here.

Not applicable

Re: access point error

Dear

2- Also Check IP Address (only one IP should be assign).
I faced this problem in QV 11.20 SR2 and i put my physical server in Domain now tunnel Error is not coming.

Warm Regards

Vimlesh Gupta

 

Employee
Employee

Re: access point error


This error will happen if port 4747 is not open between the client and the server that QVS is running on. The plugin talkes straight to QVS on port 4747 and doesn't go through the webserver once the document tries to open.

If you can't open the port you can enable tunneling to make it work.

On your second question not sure what you are talking about. The AccessPoint doesn't have these buttons.

Bill

srikanthsri1
Valued Contributor

Re: access point error

Thanks Everyone,

I found this strange , when i open my rich client and try to open the dashboard from web(using IE plugin and Internet explorer). it won't open ..

and it works fine when i close my rich client

actually this the reason, and failing to open my application from access point

does anyone know reason for this ??

and @bill britt

I want to customize my access point

plz find the attched screenshot . I want to re-arrange those icon differently for each application.

Access point customize.jpg


Employee
Employee

Re: access point error

Hi,

There is an Extension that will help you with that, information on it can be found here.

Bill

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