accessing server by using new user ID

[deepakqlikview_123]

our  scenario is  as per below,

Currently we are able to access server by using winadmin(admin right) privileges.

Note that we are using small business addition we have  5 doc licenses and  10  user licenses out of that 4 doc licenses are in usage and we need to allocate user licenses.

Moreover we have same number of licenses in test environment also.

Our question is shall we use licenses from test environment on production if so please inform us.

In addition  when we are trying to access qlikview files on server by newly created user we are  not able to access files.

Our requirement is,

Newly created user should access files on server by using his separate privileges.

Can you please help us out how to achieve this.

Note that we do not want to  install server again.We want to use existing licenses

[Bill_Britt]

Hi,

No the license from the test server will not work with the other server.

Bill

[deepakqlikview_123]

But can you please suggest me how shall we proceed in above scenario.

[Bill_Britt · Accepted solution]

You need to contact your account manager. He should be able to help you with this

Bill