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document open correctly by AJAX but non by Plugin

Good morning,

we migrated on new server with Qv11 sr1.

all users can access and open report by ajax but some users can't open the same document by plugin with message "you can't open document.you don't have access to this ocument".

seems that there are some problem of security access(but i don't undesrtand because with ajax works ok).

which are the securities differences beteween ajax and plugin connections?

someone can help me?

many thanks,

Labels (1)
1 Solution

Accepted Solutions
Not applicable
Author

hi Bill,

probably I found the problem.

some users have plugin 8.5 that doesn't works on Report on Qv11.they update to plugin 11 and now works OK.

many thanks of your support.

Kinney

View solution in original post

2 Replies
Bill_Britt
Former Employee
Former Employee

Hi,

Email me a screen shot of what you are seeing.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
Not applicable
Author

hi Bill,

probably I found the problem.

some users have plugin 8.5 that doesn't works on Report on Qv11.they update to plugin 11 and now works OK.

many thanks of your support.

Kinney