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kris_vliegen
Contributor II

error Connect to accespoint with mobile device

Hello,

I try to connect to an accesspoint with I-pad's, I-Phone's and Android Phone.

We made the accesspoint accessible via the www (via IIS). On the server is QV 11.20 SR4 installed.

We can connect to the accesspoint via Pc and I-pad with IOS 6.

We've tried to connect with 2 I-pads with IOS 7. 1 is working, the other not.

Connecting via I-phone isn't working and if I try to connect with my Android-phone the message I get is " Loading Content"

Who can help me?

4 Replies

Re: error Connect to accespoint with mobile device

Some suggestions:

  • Do not try to connect every device with the same account. A safe max. is 2 connections per account.
  • For recent Apple devices, use the QlikView client for iOS (a free download from the App store). Should work on every iPhone and iPad device.

Check the server logs (QVWS and QVS) for problems with licenses and accounts.

Best,

Peter

kris_vliegen
Contributor II

Re: error Connect to accespoint with mobile device

Hello Peter,

we never log on to the devices at the same time with the same user. If I try to log on with my android-phine I can't even give a user or pasword. before I can give a user he keeps giving me "Loading content".

Regards,

Kris

Not applicable

Re: error Connect to accespoint with mobile device

Remove the .shared files of your qvw from the server and try to acess.

kris_vliegen
Contributor II

Re: error Connect to accespoint with mobile device

But what should I do when I don't even can give my user and password?

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