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boaz_shatz
Contributor II
Contributor II

error on loading document from qvs

upon opening a document from qvs 10 sr1 we receive the following errors/warning:

2011-03-01 17:13:21 2011-03-02 17:35:15 2 500 Warning Exception: Caught ... exception in: .\ChartFunctions.cpp at 3038
2011-03-01 17:13:21 2011-03-02 17:35:15 2 500 Warning Exception: Caught ... exception in: .\QPivotTableBox.cpp at 2314
2011-03-01 17:13:21 2011-03-02 17:35:29 2 500 Warning Exception: Caught ... exception in: .\ChartFunctions.cpp at 3038
2011-03-01 17:13:21 2011-03-02 17:35:29 2 500 Warning Exception: Caught ... exception in: .\QPivotTableBox.cpp at 2314
2011-03-01 17:13:21 2011-03-03 08:37:04 2 500 Warning Document Load: The document d:\qvmodels\prod\klali\klali.qvw failed to load for unknown reasons (e=14) [22].

the last row repeat a lot of time

12 Replies
Not applicable

Hello,

Can you please check the Log file? And does the file you are trying to open has a Macro or something?

boaz_shatz
Contributor II
Contributor II
Author

the file has macro include the error message is from the qv event log file the situation is on one user only

no data on session log

Not applicable

Hello,

As expected this looks like a Macro error. Try disabling the Macro and check if the file works normal, and then you know the problem. Also if you are unable to open the QV file at all then try this Open Qlikview, under the list of files, on your file right click and then select Open Without Data. And I am not really good at Macros, so wont be able to check the actual problem with the Macro.

boaz_shatz
Contributor II
Contributor II
Author

I do not think so but i will try, the problem accure only to one user on one document, this document opened by other in a high frequency
without any problems so question is why

Not applicable

I've had similar errors in Events.log for different objects:

Warning Exception: Caught ... exception in: .\QPivotTableBox.cpp at 2952
Warning Exception: Caught ... exception in: .\QStraightTableBox.cpp at 3673
Warning Exception: Caught ... exception in: .\ChartFunctions.cpp at 3038

I'm not able to identify the specific objects or applicacion causing these errors.

dd. //

Not applicable

I just received this error in the Event log, from a .qvw that has no macros in it:

Warning    Exception: Caught ... exception in: .\ChartFunctions.cpp at 2952

We are running QV10 SR2 on a cluster of 2 Windows 2003 R2 SP2 servers, 16 cores 32gb ram, lightly loaded.  Clients typically use IE Plug-In.

danielrozental
Master II
Master II

If you're able to replicate this issue you should report it to support.

If not, then it might be due to lack of memory or something like that.

Emmanuelle__Bustos
Partner - Specialist
Partner - Specialist

Hi Everyone

We have a similar issue with the:

2012-02-2312:49:18     2     500      Warning     Exception: Caught ... exception in:.\ChartFunctions.cpp at 2952

but don't know what´s exactly the problem, we have QVS 10 SR4 10.00.9277

m-wise
Partner - Contributor III
Partner - Contributor III

Hello,

Did anyone find out what this is?

i'm getting 'Exception: Caught ... exception in: .\QPivotTableBox.cpp at 2952'

The document is consuming 100GB of ram and crashes the Qlikview server.

QVS 10

Thanks.