failed to open the document when using qlikview webpart from different computer

[jafari_ervin]

Dears,

I have a same problem I have SharePoint and qlikview server in two different server and I could successfully installed qlikview webpart with proxy in sharepoint server and config web part to show the qlikview object and I could see the result in the sharepoint server with user A successfully and all done successfully but I could not see the result in other computer with same user (user A) and see the error "failed to open the document, you don’t have access to this document",

Environment specific:

Qlikview server on server X

SharePoint on server Y

Qlikview webpart license Yes

User A has access to the document and object

Document and object available in qlikview access point from different computer for user A

Please share your experience

Best Wishes,

[gainkarthi]

It seems the username is not correctly getting passed (USER A).

To ensure this is the problem try this verification,

Give authorization to all users for the particular document you are trying to access from SP site and try accessing now from another machine.

If this is giving you document now, you can assure that the user name passed is wrong.

Please test this and post the result.

Regards,

Karthi

[jafari_ervin]

Thanks for your quick response

I think your guess is correct but I do not know what should I do.

Please pay attention to the result:

I tried to do your suggestion I created two user, User A and User B and both of them have access to the sample qlikview Document.

first: I created the SharePoint page with qlikview webpart with user A then I sign in as a different user in SharePoint and sign in with user B but unfortunately I see this error again "failed to open the document, you don’t have access to this document"

Note: I was login to this machine (SharePoint server) with user A

Then I log in to this machine with User B and login to the SharePoint site with user B too and I could see the webpart correctly (the webpart was created by user A)

Second: I see this massage "failed to open the document, you don’t have access to this document" for both user A and B from other machine even if I logged in with this user in this machine.

  Best Wishes

[gainkarthi]

For time being can you give access to all the users for sample qlikview Document and try it.

[jafari_ervin]

Dear Karthikeyan

Thanks a lot

I set the all user in authorization tab for the sample document in QMC and I could see the webpart correctly for all users with different machine,

we know the problem, now what should I do and what's your suggestion.

[gainkarthi]

Can you look at the username for this?.

Hope that should be your local windows NT username.

Have Sharepoint web designer's help to get the desired pass value for the user.

I doubt there should be display changes in the username which is actually creating the the problem.

Regards,

Karthi

[jafari_ervin]

when I set all users or all authenticated user in authorization tab in QMC everything is ok in different machine, because qlikview receive “NT AUTHORITY\ANONYMOUS LOGON” (the result of osuser() function ) user and show the object in webpart but when I set name user and access the document to the user A & B both of them can see the webpart in SharePoint server successfully but it’s not possible to see the result in other machine with these users.

Now I need help to find out the solution to pass the correct user name to the qlikview server.

Thanks for your helpful suggestion

[gainkarthi]

The issue is not with the Qlikview and it's with the sharepoint side.

Can you/SP Admin look at the authentication methods defined on the sharepoint site.

[jafari_ervin]

SharePoint authentication method is windows login and NTLM.

[jafari_ervin]

no answer !!!!!!!!!!!!!!