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Not applicable

licenses assigned disappear after restart

hi all

in a qv server v11.2 (qithout publisher)

all user cals doc cals that are disappear after restart of the server.

dynamic assignment is turned off.

any  ideas?

6 Replies

Re: licenses assigned disappear after restart

Hi,

Assuming that's not a bug, licenses are stored into PGO files, that in turn are stored in the Root Folder as specified in the QMC, System, Setup, QlikView Servers, Folders.

Are you moving the path to that folder in the process? Has that folder permissions for the user running the services or are you changing this user when you restart without checking?

Hope that helps.

Miguel

Not applicable

Re: licenses assigned disappear after restart

,

Support
Support

Re: licenses assigned disappear after restart

Hi,

I would contact support. This should not be happening.

Bill

Bill - Designated Support Engineer at Qlik
If a post helps to resolve your issue, please mark the appropriate replies as CORRECT.
Not applicable

Re: licenses assigned disappear after restart

Hi Avishay,

Have you found out any solutions for this issue ?

koshcheev
New Contributor

Re: licenses assigned disappear after restart

Hi,  I have same problem. if you found any solution, please share it )))

Not applicable

Re: licenses assigned disappear after restart

Hi Avishay

Try creating a local server user and assign a license. If it let u,meaby u have communication problems with your active directory. That could cause the PGO corruption and won´t let u see the licenses.

Also chech your server name, change it for the IP address and give it a shot.

Cheers.

Nelson Villarreal