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pdf export through web and access point..help needed

Hi All,

I have installed a pdf creator in server mode on a qv server machine. When I try to print a report from qv document using a qv desktop on the server, it works fine.

However, when I try to access the same report using a web/access point from another machine and try to print the report, the report does not get printer to pdf. I get the below window whichs goes on without printing anything

print.PNG

Am I missing any point here? Do I need to do something else other than just installing pdf creator in server mode on the server machine? Are there any other settings in Qlikview server or anywhere else?

Many thanks for the help

Arif

5 Replies
gainkarthi
Valued Contributor

Re: pdf export through web and access point..help needed

Make sure print spooler service is enabled on the server.

Regards,

Karthi

Not applicable

Re: pdf export through web and access point..help needed

print spooler service is already running in services.

Arif

gainkarthi
Valued Contributor

Re: pdf export through web and access point..help needed

Make sure PDF creator is set as default in the server and also try the same thing in the different browsers and post the result.

Not applicable

Re: pdf export through web and access point..help needed

Restarted the machine and it started working. Not sure what was the reason as the service was running fine. The restart seemed to work though. Thanks for the help everyone.

Arif

gainkarthi
Valued Contributor

Re: pdf export through web and access point..help needed

PDF creator should have one time restart while installing to connect with server resources.

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