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Not applicable

qlikview accesspoint error

One of our users is getting this error when accessing a report via ie plugin.   other users are fine.  any ideas on what causes this?

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11 Replies

Re: qlikview accesspoint error

Hi.

Did you install QlikView plugin earlier.

I suggest yo to uninstall Qlikview plugin from client PC and Install a new plugin by downloading it from access point.

Hopefully it shouls resolve your issue.

Regards

ASHFAQ

Not applicable

Re: qlikview accesspoint error

tried that already. 

simondachstr
Valued Contributor III

Re: qlikview accesspoint error

This looks like a client issue.. have you checked the settings of this user's Internet Explorer?

Not applicable

Re: qlikview accesspoint error

checked it for what?

Employee
Employee

Re: qlikview accesspoint error

Hi,

Need to make sure port 4747 is open between the users machine and the QlikView server. Also,  if the user is outside your network the LinkMachineName needs to be set.

Bill

Not applicable

Re: qlikview accesspoint error

you mean port 4747 on the user machine?  it should be open on the server as other users do not have this problem

Employee
Employee

Re: qlikview accesspoint error

How about a local firewall?

Bill

Not applicable

Re: qlikview accesspoint error

local firewall did not help either

Employee
Employee

Re: qlikview accesspoint error

Open a command window and do a telnet servername 4747 and tell me what you get. You might have to enable telnet on the machine.

Bill