Qlik Community

QlikView Deployment

Discussion Board for collaboration related to QlikView Deployment.

chauhans85
Esteemed Contributor

qlikview openening from access point freezes my computer for long periods

hi,

One of my user try to open  from access point. its trying to load but it freezes my computer for long periods.

he have qlikview compatible with  server  i.e

qlikview server version qv 10 Sr4  and plugin version is 10.0.9061.7.

what could be the reason . is there any work around?

Thanks

Sunil Chauhan

Labels (2)
3 Replies
erikadvectas
Valued Contributor

Re: qlikview openening from access point freezes my computer for long periods

Hi Sunil,

First, ensure that your IE plugin version is the same version as server.

Secondly, you may want to try with other browsers, to see if it is something general with the server or the client. It could also be that the IE plugin that is loaded when viewing AccessPoint, has some issues - which could be due to network policies in IE.

Does the browser freeze, or the AccessPoint just takes a long time to load?

Regards,

Erik

chauhans85
Esteemed Contributor

Re: qlikview openening from access point freezes my computer for long periods

its browser freezes and then computer

plugin version  compatible as server

erikadvectas
Valued Contributor

Re: qlikview openening from access point freezes my computer for long periods

Hi,

10.0.9061 is SR3, your server is SR4. Please ensure they are the same.

I would then check with another browser.

Regards,

Erik

Community Browser