We have around 50 users who have installed the IE plugin on their computers and use QlikView without problem. We also have 3 terminal servers, that our users with Thin Clients use, where we have installed the IE plugin. The servers are all quite similar in their performance but our problem is that QlikView works without problems on two of the servers but not on the third. When a user clicks on a qvw-file, nothing happens for a few seconds and then a window appears, with the title "Connect to Server".
Some users have managed to access the qvw-files by clicking on "Ok" or "Connect" in the window but normally nothing happens when clicking on "Ok" or "Connect". Has anyone else experience this problem or have any idea how it could be solved?
I've seen something similar occur when 1 user tried to open 2 or more applications from the AccessPoint in rapid succession. I think it occurs because the server does not have time to catch the previous request before a new one is sent. If a user impatiently clicks the same link twice, I suppose this error would come up too. However, I've never seen it happen consistently on 1 server.
Are these Terminal Servers also your QlikView servers? If so, are you clustering them? In general, what is the configuration?