same group user have different access

[SunilChauhan]

section Access

ACCESS,NTNAME,Level

Admin,domain\groupname1,L1

user,domain\groupname2,*

section application;

groupname1 have two user  say sunil and amit

sunil have L1 access where as amit has all level access. but it should be L1 for amit also

Note: We have uncheck strict exclusion

when i am checking strict exclusion amit dont have access to

what might be reason.could someone suggets?

[tresesco]

Had the user been not there in any group you mentioned in the section access, this could happen. But you are saying that they belong to same group. Very unusual. I would recheck if the user is really there in that group.

[jonathandienst]

Check if amit is in groupname2. I am not sure how QV decides which group/access to use if a user exists in multiple groups.