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v11

I recently downloaded v11 and when I create a new document and save it and try and reopen it,I get the message that I have already used the maximum number of attempts. How can that be when it is a brand new document.......

18 Replies
Not applicable
Author

11

Ronnie_Taborn
Support
Support

11.0 or 11.20?

Not applicable
Author

11.20

SergeyMak
Partner Ambassador
Partner Ambassador

Try to rename the document - I mean try to change filename

Regards,
Sergey
Giuseppe_Novello

Dear Lonnie,

Can you be more specific about the version of Qlikvew? open Qlikview > help > about Qlikview, can you please provide the whole build number?ex. 11.20.XXXXX.

This will determine if this a bug that we are aware, so you can update to the latest PE of Qlikview.

Giuseppe Novello
Principal Technical Support Engineer @ Qlik
Ricardo_Gerhard
Employee
Employee

Lonnie, try this process to renew your license lease of Qlikview Named Call.

QlikView License Leasing - YouTube

QlikView - How to lease a license key - YouTube

Ricardo Gerhard
OEM Solution Architect
LATAM
Not applicable
Author

11.20.12347.0 SR6

Colin-Albert

Changing to a newer version of Qlikview does not reset the recovery count. If you have used your four recovery attempts, you will need to purchase a licenced copy of QlikView.

Not applicable
Author

In PE v10, if I had used all my recovery attempts and created a brand new document from scratch, I could still open it. PE v11 will not allow me to do that even though it is on a completely different machine that has never had any Qlikview software on it.