i have an understandable issue with svg map
the mapextension has been defined and integrated under desktop devlopment environment
then migrated to integration environment (let's say ENV_1). It works perfectly
then migrated to validation environment (ENV_2). the map shows only blank area. the selection don't work properly either
I have to confess, i don't understand and have no clue where to start to find out the problem
any help would be appreicated
you have to check up the extension folder content between desktop devlopment environment ,ENV_1 and ENV_2.
i thin you will find a concordance between the two first and not with the third .
Extension under desktop can be found in :
% USERPROFILE% \ AppData \ Local \ QlikTech \ QlikView \ Extensions \ Objects \
on the server side :
% ProgramData% \ QlikTech \ QlikViewServer \ Extensions \ Objects
verify first on your servers that the default extension path have not been changed under :
Qlikview server ---> Folders----> Alternate Extensions Path
actually both ENV_1 and ENV_2 are run by the same QMC and the svgmap folder is the same for both.
Qlikview server ---> Folders----> Alternate Extensions Path is empty
Just recheck if the extension files are available under % ProgramData% \ QlikTech \ QlikViewServer \ Extensions \ Objects path. If not, reinstall the extension. If they are available, make sure you are opening the dashboard using AJAX client and not IE plugin.
Hope it helps.
yes there are
i have a clue, but i still don't see where to operate
data loaded under ENV_1 show a correct svg map under ENV_1 and ENV_2
SAME data loaded under ENV_2 show a UNcorrect svg map under ENV_1 and ENV_2
so data and qvw are out of cause
it seems there is a "parameter" under ENV_2 which causes the issue
what do you think
Yes , but on your server have the publisher installed on ? check up the reload tasks for ENV_1 and ENV_2 and see if there is a data restriction (option on publisher server )