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Advanced Search on via Internet plugin

Hi guys,

When using the plugin to view a report, some users can use the advanced search option, and others can't.

It doesn't seem to be related to the version of IE or the version of windows as it works for some and not others.

Has anyone any ideas for this that I can try to get it working?

Thanks,

Aidan

14 Replies
MVP
MVP

Re: Advanced Search on via Internet plugin

Do they all use the same version of the IE QlikView plugin?

Not applicable

Re: Advanced Search on via Internet plugin

The user is on IE8 but tells me others with IE8 can use the advanced search option.

Partner
Partner

Re: Advanced Search on via Internet plugin

Copying Swuehl in case you did not notice :

The IE plugin (not the IE itself) has also versions and the latest should be installed

MVP
MVP

Re: Advanced Search on via Internet plugin

No, I was thinking about the version of the plugin itself, not the IE version.

Have these users tried to access the application via plugin from the same system?

Just to check if it's system or user depending.

Not applicable

Re: Advanced Search on via Internet plugin

Ah ok I see.

Stupid question maybe;

Is there somewhere I can get the latest plugin?

Thanks again

Partner
Partner

Re: Advanced Search on via Internet plugin

you can download it from qlik.

the plugin should be the same version as your server or newer

MVP
MVP

Re: Advanced Search on via Internet plugin

The plugin should come with your server installation, you should see a link in the access point.

If not:

IE Plugin Download Link cannot be found

Partner
Partner

Re: Advanced Search on via Internet plugin

Hi Aidan,

the correct version of the plugin, i.e that which matches the server install is supplied as part of the serer software installation, you can find it in C:\Program Files\QlikView\Server\QlikViewClients\QlikViewPlugin, there's two copies, one for Windows 8 and another for everything else.

Andy

Not applicable

Re: Advanced Search on via Internet plugin

Thanks a mill , I will try this and let you know how it goes