Qlikview reports Not opening from External URL site

[rnadgir001]

Hi,
We are having both Qlikview external and internal site URLS from analyst and participant tools. Qlikview reports are opening from internal site but not from external site.
For example: Internal site : qv.companydomain.com
external site: qv.company.com
Authentication is happening by ticketing process. Ticket will be generated when we open the reports. Currently from internal site ticket is generating not from external site

[Chip_Matejowsky · Accepted solution]

Hi @rnadgir001,

Suggest that you start with the QlikView white paper Customized Authentication in QlikView and refer to the section on Web Ticketing.

Best Regards