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Not applicable

Captions not showing on ajax

Hi,

I am facing a problem where caption of QV objects are not showing on ajax client.

Please suggest...

7 Replies
whiteline
Honored Contributor II

Re: Captions not showing on ajax

Hi.

It seems that they are colored in white.

Change the text color and you'll see it.

Not applicable

Re: Captions not showing on ajax

Hi,

No, its not color problem...Smiley Tongue

In other browser (firefox), it is showing correctly.

but in IE 9, captions are not showing....

Employee
Employee

Re: Captions not showing on ajax

Few suggestions:

1 - Try changing the objects y position from the top of the page (make sure it is not negative).

2 - Have you checked if the active/inactive colors are able to show the font colors appropriately (are they both dark font colors, so that it will contrast with the white and you will confirm the ability to see it).

3 - Have you moved the object lower than its current position?

Hope this helps.

Greg

Not applicable

Re: Captions not showing on ajax

Hi Arun,

There have been some issues with few functionalities in AJAX. Which version of qlikview are you using?

In your case, it looks like the color of the caption is the issue. It might display properly on some browsers and might not on some.

You can try the following:

1. Try changing background color of the caption and check once. Might be of help.

2. Try changing color of caption's font. This will help in determining whether the entire caption along with the text is not displayed in IE or just the caption. (Since font is white right now, so can't see the font either)

whiteline
Honored Contributor II

Re: Captions not showing on ajax

Hi.

Could you try to turn on IE7 compatibility mode (F12).

pwd
New Contributor III

Re: Captions not showing on ajax

This does look like a known defect. Object captions appear transparent in IE9 (should work fine in 10 and above). It's caused by the use of gradients in the caption color. Either wait for the bug fix (should be out in the next SR) or use a solid color instead as a workaround.

Employee
Employee

Re: Captions not showing on ajax

You can also consider changing the Glass caption type to Plain and see if that resolves the issue. Good insight from Per Wahlstedt.

Greg

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