Keep disconnecting when using plugin

[#1]

Hi,

Is this a bug or some parameter to be set on server?

When i'm connecting via plugin, i keep disconnecting in very short interval also i set time out at 60 mins.

I'm on V11 SR1

what could it be?

[stevedark]

I've managed to get this working by using QV11 SR2 instead of the update.  I shall raise this with QlikTech support.

Steve

[#3]

Hi Steve,

I got the confirmation the patch is ready.

it's said to fix defect case 00142309.

But i have no info about this case.

If you have the info, could you share here?

This released is built on SR2, build: 11440.

Could you also try it out?

I will update the status here after i deploy it in production.

Thanks.

[stevedark]

Hi Nick,

I have no more information at this time - but I have raised the issue with QlikTech, so will happily share what they come back with.  I noted that Update 2 is now available - but I am not going to be able to apply that release at that client site to test it.

Would be interested in hearing how you get on with it though.

-Steve

[stevedark]

Nick - I've had a call from QlikTech.  They confirm that the Update 2 should fix the issues I was having also and that they strongly reccomended upgrading.

Incidentally, the number you quoted doesn't look like an issue number though - rather your personal support case number (mine was a few higher than yours).

Hope not too many people fell foul of this one, Update 1 was only available for a couple of weeks, so hopefully not.

Steve

[#6]

Steve, thanks for the confirmation.

I think you are right, should be a ticket, as i am just QT customer. i don't get support directly from them.

Anyway, I am going to test the release.

but i found this -http://community.qlik.com/message/286861#286861

real demotivating.

I wont be able to provide update maybe until Jan, as we are doing WW deployment, and dec, due to xmas, some holidays here and there.

I keep you posted.