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olivierrobin
Valued Contributor III

Scrolling with mouse wheel genereates error message on ajax

Hello,

I have a problem when scrolling with mouse wheel on graphs. I recevibe a message as if the application whas being reloaded at the emoment (of course, that's not the case)

The problem appears using ajax and even on then "Executive Dashboard" sample application.

The browsers used are IE and firefox

qlikview server is 12.10.20000.0

one of the numerous IE release is 11.1069.17134.0

one of the firefox release is 69.0.3

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Support

Re: Scrolling with mouse wheel genereates error message on ajax

Olivier, given the very early release of 12.10 you are running, SR2, my first request would be for you to test this in the latest SR, which is SR11, build 20900 to see if you are able to replicate things there.  Be sure you clear the client browser cache post update to the newer SR too, you can try that in the current release as well, it may be that something is stuck in the browser cache, but if it does seem defect related, the best I have would be to try in the newer release and see if you still see the issue there, and we can proceed from there.

Regards,
Brett

To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.

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2 Replies
Support
Support

Re: Scrolling with mouse wheel genereates error message on ajax

Olivier, given the very early release of 12.10 you are running, SR2, my first request would be for you to test this in the latest SR, which is SR11, build 20900 to see if you are able to replicate things there.  Be sure you clear the client browser cache post update to the newer SR too, you can try that in the current release as well, it may be that something is stuck in the browser cache, but if it does seem defect related, the best I have would be to try in the newer release and see if you still see the issue there, and we can proceed from there.

Regards,
Brett

To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.

View solution in original post

olivierrobin
Valued Contributor III

Re: Scrolling with mouse wheel genereates error message on ajax

hello

unfortunately, I'm not in charge of server installation. SO i have to wait until migration

Thanks for your reply