I recently downloaded v11 and when I create a new document and save it and try and reopen it,I get the message that I have already used the maximum number of attempts. How can that be when it is a brand new document.......
I downloaded personal edition this morning. Created a brand new document, saved it, closed it and tried to reopen and it will not let me. I never had this problem on PE v10 on my old laptop.
The reason why you can not run the personal edition is because you have exceeded the number of Document Recoveries allowed.
One of the reasons can be that you have opened files that weren't created in your personal edition program or shared documents with other unlicensed users.
Please find below the Personal Edition FAQ. Make sure to read "What is "Document Recovery" and when should I use it?"