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jaswantc
Contributor II

Access Point "Message: No Server"

Hello,

Can one of you suggest me what could be reason for getting "Message No Server" in Access point.

I see all Services running fine in QMC as shown below.

11 Replies
Chanty4u
Esteemed Contributor III

Re: Access Point "Message: No Server"

Re: Access Point "Message: No Server"

I'm not an IIS-with-QlikView specialist but this may be caused by IIS not being able to get in touch with the QlikView server. The Managelment Service can talk to QVS, but IIS most probably cannot. Wrong credentials? IIS executing without proper privileges?

My first suggestion would be to check the required steps for configuring IIS in the Server Reference Manual, and maybe execute them again.

Highlighted
stabben23
Honored Contributor

Re: Access Point "Message: No Server"

Hi, restart your qvs services, the service "controll" in qmc is not to trut.

Chanty4u
Esteemed Contributor III

Re: Access Point "Message: No Server"

restrt ur all services and chk ur  port number 80.

do u hve publisher ?license?   if no chk dat..

if yes... stop other any services are runing on same port....  stop that and restrt services

jaswantc
Contributor II

Re: Access Point "Message: No Server"

Restarted all the service couple of times no luck.I don't have publisher

stabben23
Honored Contributor

Re: Access Point "Message: No Server"

Do you have any other web program installed on your IIS server? If you have, stop that services and restart your IIS services.

bnichol
Valued Contributor

Re: Access Point "Message: No Server"

I've been experiencing similar issues and have been worked with Qlik to resolve it, but nothing yet.

You'll probably want to check the Event logs in the QlikViewServer folder.  My QVS service is restarting multiple time a day.  Usually with a restart reason of internal inconsistency.  Since the service restarts users only see the 'No Server' message sporadically.

You can also check the Windows Event Viewer under Windows Logs / Application.  The type is 'error' and the event id = 300.  I've added a trigger to email when this error occurs.  This isn't fixing the problem, but at least we know when it's happening.

This started occurring after we updated our Server to QV 11.2 SR 12, and SR 13 has not improved the situation.

Regards,

B

Re: Access Point "Message: No Server"

Your screen shot shows QVS running on 2 servers. Do you have separate QlikView licences for each server or a cluster licence?

If you run two QVS services with the same licence, I believe they can switch each other on and off at 10 minute intervals.

Not applicable

Re: Access Point "Message: No Server"

Please your IIS is started and & running the Qlikview Web site.