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Application slow on Web browser

Dear members,

I am using this product for the first time and facing an issue while trying to access the application on browser.

The Access point screen itself takes more than 2 minutes to load and then the dashboard are very slow to access.I have changed the configuration to preload the documents and even disabled auditing for testing purposes but to avail no benefits.Checked with network/security/Wintel teams and no issues in that too. The network runs at 1 GBPS. The application size is around 214MB. The server is clustered with 256GB RAM and 48 Core processor. The application works fine at local host access point.

Can someone suggest how to resolve this issue.

Thanks in anticipation.

4 Replies
danielrozental
Honored Contributor II

Re: Application slow on Web browser

Have you tried accessing the server without the browser? install the qlikview desktop and do an open in server to see if that works fine.

Are you using HTTPS? Are you using IIS or QVWS as a web server?

Are you using AD authentication? Are you sure you're hitting the right AD server?

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Re: Application slow on Web browser

My replies inline :

Have you tried accessing the server without the browser? Yes, it works fine

install the qlikview desktop and do an open in server to see if that works fine.- Yes, tried it and works fine

Are you using HTTPS? Are you using IIS or QVWS as a web server? I am using http and QVWS as web server

Are you using AD authentication? Are you sure you're hitting the right AD server?- I am using AD authentication and have checked, it is using the right server

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Re: Application slow on Web browser

Are you using the plugin and tunneling ?

Is your Access Point web servers separate to your QVC ?

If so, we had this problem which is logged as a bug with QlikTech

Our version is 10 SR5

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Re: Application slow on Web browser

I am not using tunneling.But with plugin, the application is running faster. I think this might be some incompatibility with Java.

Still doing more research on this.

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