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Cannot get access point to load after server installation


Hi,

I need some fairly urgent help on this - I've installed QlikView Server 11 but I get the (seemingly fairly common) problem where when I try to access Access Point I just get the 'loading content' bar and nothing else happens. I can get into the management console ok and all looks ok there.

I am using Windows Server 2012 with IIS 8. I have checked the following -

Separate QlikView application pool is set up and using a defined service account on our AD domain

The account is local admin

The account is in the QlikView administrators group

The default web site is set to use the app pool

I have been through the re-registration of ASP.NET as I think the framework was installed before IIS.

Same error when accessing locally

Nothing obvious in the server event log

EDIT: Have also checked the pass-through authentication in the properties of the site, all checks out ok.

Any help would be greatly appreciated.

1 Solution

Accepted Solutions
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Re: Cannot get access point to load after server installation

SOLVED -

I didn't have Windows Authentication installed as a component of IIS. I added this component, then went into IIS. Under the Default Web Site in the IIS section I opened the Authentication section. There is a list of options, I enabled Windows Authentication (after being added it had defaulted to disabled) - then the Access Point worked.

4 Replies
manojkulkarni
Valued Contributor II

Re: Cannot get access point to load after server installation

check for QlikView IIS  application pool is set for .net V4

Not applicable

Re: Cannot get access point to load after server installation

Have checked, it is set for .NET 4.0.

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Re: Cannot get access point to load after server installation

I have noticed though, that in the settings it says ".NET CLR setting" whereas in other screenshots I've seen where people have posted elsewhere it says ".NET Framework" - is this possibly an issue?

Not applicable

Re: Cannot get access point to load after server installation

SOLVED -

I didn't have Windows Authentication installed as a component of IIS. I added this component, then went into IIS. Under the Default Web Site in the IIS section I opened the Authentication section. There is a list of options, I enabled Windows Authentication (after being added it had defaulted to disabled) - then the Access Point worked.

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