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janardhan
Contributor

DSC Service Down

Hi Friends,

I am facing the issue is DSC service is going to down , when i was searching users in Users Tab i am getting users when i click on users name it is going to down.

Please find the attachement errorr message.

Can any one help me.

Thanks in Advance

Janardhan

16 Replies
MVP
MVP

Re: DSC Service Down

Try restarting the server and the services.

prma7799
Honored Contributor III

Re: DSC Service Down

check username and password for active directory.

janardhan
Contributor

Re: DSC Service Down

Restarted the services also , but again it is going down.

janardhan
Contributor

Re: DSC Service Down

Hi Prashant,

User name and Passwords are correct

prma7799
Honored Contributor III

Re: DSC Service Down

Hi Janardhan,

Please share your active directory screen shot.

Thanks

Prashant

vigneshvs
Contributor II

Re: DSC Service Down

Could you tell which version of QlikView server your using?

janardhan
Contributor

Re: DSC Service Down

Hi Vignesh ,

We are using Qlikview Server 11 version

janardhan
Contributor

Re: DSC Service Down

Hi Prashant ,

PFA

Re: DSC Service Down

The Directory Service Connector has a log file of its own. It is located (usually) on your server in:

C:\ProgramData\QlikTech\DirectoryServiceConnector\Log

The log caontains more details about this problem. Can you please do the following?

  1. In QMC->System->Setup->Directory Service Connector->General->Logging Level, select Debug Logging and press Apply.
  2. In QMC, go to the User Selection dialog that is causing problems, and do the trick that brings the DSC down
  3. Use Windows explorer to navigate to the log file directory and locate the log of the current day. The date is contained in the file name. Open that file.
  4. Go to the end. Copy and Paste the stuff about this problem to this thread.

Note: do not forget to restart the DSC and put the logging level back to what it was before.

Peter

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