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Deleting licenses in QlikView Management Console

During the day, an error appears in the Windows Server snap-in: Event Viewer:

"System.Exception: Too many document CALs assigned || in QMSBackendCore, Service.Servicelmpl.SaveDocumentMetaData (DocumentMetaData documentMetaData)"

After that, in the QlikView Management Console, in the sections where the user license (System -> Licenses -> QlikView Server -> Client Access Licenses (CALs)) or documentary (Documents -> User Documents -> Document CALs) is installed, users who were issued license.

I would like to know what the cause of this error may be, and how this can be remedied.