Enterprise Management Console - timeout

[Anonymous]

Hi all,

We have recently upgraded to QV 11.2 running on a VM. 

I notice that sometimes when I try to access the QEMC from my browser it times out.  The address we use is: http://qview01:4780/QMC/default.htm.

It worked fine this morning but about an hour later all I got was a message from IE telling me there were connection problems.  no 404 error , nothing.

I can stop the Qlikview services then restart them but during the day time this is disruptive to report users.  I've looked in the logs but can't seen aything that offers a clue about this issue.

Does anyone have any ideas why this is happening, where I should look or what I could do to remedy?

Thanks,

John.

[#2]

Access Point Timeout Settings

QMC
> System > Setup > QlikView Servers > server > Performance

Under
"Sessions" you can set the Maximum Inactive Session Time, Possible
Session Timeout, and Maximum Total Session Time.

Maximum Inactive Session Time

User
sessions, which have had no activity during a specified time limit, can
be configured to be closed by the QVS. To set the session timeout, enter a
suitable figure in this text box.

Default
value: 1800 seconds (0 is not allowed; empty means no limit).

Possible Session Timeout

User
sessions, which have had no activity during a specified time limit, can
be configured to be eligible for being closed by the QVS, if needed. To set the
session timeout, enter a suitable figure in this text box.

Note!
The QlikView Server may close inactive sessions and re-use the slot, if needed
for other users.

Default
value: 1800 seconds (0 is not allowed; empty means no limit).

Maximum Total Session Time

All
user sessions, active or not, can be configured to be terminated by the QVS
after a specified time limit. To set the session timeout, enter a suitable
figure in this text box.

Default
value: No limit (0
is not allowed; empty means no limit).

[Anonymous]

Hi Bika,

thanks for this.  What I mean't is that the timeout occurs while I am waiting for the QEMC to come up on my screen.

Even when I do this from the desktop of the server itself I still get a timeout.

Thanks,

John.