Error Message "Login Failed" With IIS

[#1]

Dear QV Community

I have a problem, the user open the Access point in the web browser, the first page is the login form,the user insert the user and password and the system return the message “Login Failed”, the build installation is 11.0.11282.0 With Publisher (DMS) over IIS 7.5

All Details of instalation

• Operating System:
• Plataform: x64
• RAM: 32 GB
• CPU: Inter (R) Xeon (R) CPU E5 2650 @ “GHz
• Product nameQMS Backend Core x64
• Client Build Number:   11.0.11282.0
• Target Platform:
• .NET Version:   4.0.30319.1
• Operating System Version:
• IIS Version:
• IIS Settings
  • Authentication
    • Anonymus Authentication: Enabled
    • ASP.Net Impersonation: Disabled
    • Basic Authentication: Disabled
    • Digest Authentication: Disabled
    • Form Authentication: Disabled
    • Windows Authentication: Enabled
  • Application Pools
    • ASP.NET v4.0
      • Status: Started
      • .Net Framework Version:  v4.0
      • Managed PipeLine: Integrated
    • ASP.NET v4.0 Clasic
      • Status: Started
      • .Net Framework Version:  v4.0
      • Managed PipeLine: Clasic
    • Clasic .Net App Pool
      • Status: Started
      • .Net Framework Version:  v4.0
      • Managed PipeLine: Clasic
    • Default App Pool
      • Status: Started
      • .Net Framework Version:  v4.0
      • Managed PipeLine: Integrated
    • QlikView IIS
      • Status: Stoped (Are stopped becose is not used in qvweb site settings)
      • .Net Framework Version:  v4.0
      • Managed PipeLine: Integrated
    • qvweb
      • Status: Started (Actual is used and refereced in qvweb site settings)
      • .Net Framework Version:  v4.0
      • Managed PipeLine: Integrated
• QVMC Settings
  • Web server
    • General: Logging level high, Port 80 and NOT https
    • Autheticacion: Always,  NTLM and Default Login Page

If you need more information, please let me know and i send you

[sebastiandperei]

Is there any License assigned for the user? Do you understand how to use the QMC?

[#3]

Hola Sebastián

Gracias por tu respuesta, soy de  Colombia, bueno te cuento que claro a nivel del QVMC hay usuarios asignados con licencias document y mames, de echo hace unos cinco o seis días ingresaban sin.ningún problema, los usuarios son locales de Windows en el.servidor, a mi modo de ver el problema radica sobre el.IIS , puesto que todo sobre QVMC está bien, sin embargo si deseas te puedo dar información acerca de los.valores.configurados en QVMC, lo que necesites con gusto. Igual sobre configuración del.IIS si necesitas algo me.dices. Gracias

[#4 · Accepted solution]

Solucioné el problema, re digitando la contraseña del usuario del AppPool y habilitando el QlikView IIS Pool y deshabilitando el qvweb Pool.

The solution was re type the user and password for QlikView IIS Pool and enable this and disable qvweb