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Not applicable

Failed to load extension .

Hi all,

My server Qlik v. 11 SR1 (on windows server 2008) always tells me, in the event log file, this error:

Server Started          Timestamp          SeverityID          EventID          Severity          Message

2012-05-09 09:45:27          2012-05-09 10:45:20          4          100          Notice          CAL usage: Using CAL of type "Named User" for user "CHANDRA\ADMINISTRATOR". Named user cals in use: 1

2012-05-09 09:45:27          2012-05-09 10:45:25          4          100          Notice          CAL usage: Named CAL session for user "CHANDRA\ADMINISTRATOR" stopped

2012-05-09 09:45:27          2012-05-09 10:45:25          4          100          Notice          CAL usage: Named CAL session for user "CHANDRA\ADMINISTRATOR" stopped

2012-05-09 09:45:27          2012-05-09 10:45:37          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:37          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:37          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:37          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:37          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:37          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:37          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:37          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:38          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:38          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:38          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

2012-05-09 09:45:27          2012-05-09 10:45:38          1          300          Error          Extensions: Failed to load extension . Make sure it is available at the correct location

Even the windows event viewer shows the message:


Immagine 064.jpg

I do not understand what could be the problem. I've noticed that happens when I browse through the web interface. I tried with many qvw file but the problem will occur.

Can you help me?

Thanks in advance

23 Replies
Not applicable
Author

hello

i'm facing the same issue, how did you get the name of the document which causes this message ?

my version is 11SR2

r3iuk
Creator
Creator

It was pretty obvious in our case, the report was taking ages to appear in IE.  Errors in the server's event log corresponded to the time when this document was being loaded.

Bill_Britt
Former Employee
Former Employee

Hi,

You should see the document loading in the event log and the error start.

700        Information        DOC loading: Beginning load of document C:\DOCUMENTS\TEST.QVW.

700        Information        Document Load: The document C:\DOCUMENTS\TEST.QVW was loaded.

700        Information        CAL usage: Named CAL "SR6\ADMINISTRATOR" now used - ok.

100        Notice   CAL usage: Using CAL of type "Named User" for user "SR6\ADMINISTRATOR". Named user cals in use: 1

300        Error      Extensions: Failed to load extension NoToolbar. Make sure it is available at the correct location

300        Error      Extensions: Failed to load extension NoToolbar. Make sure it is available at the correct location

Bill

Bill - Principal Technical Support Engineer at Qlik
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edmund_m_r_sant
Contributor II
Contributor II

Hello, Is there a way to identify which qvw file is triggering those logs i see in Events? As i know this qvw file is using an extension which is not allowed or not existing in the server. Thanks!

20190218T010432.000-0500  20190218T011708.000-0500  1              300          Error        System: Error Extensions: Failed to load extension NoGreen. Make sure it is available at the correct location.

20190218T010432.000-0500  20190218T011708.000-0500  1              300          Error        Extensions: Failed to load extension NoGreen. Make sure it is available at the correct location

20190218T010432.000-0500  20190218T011709.000-0500  1              300          Error        System: Error Extensions: Failed to load extension NoGreen. Make sure it is available at the correct location.