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How Do I Force a Refresh of the QEMC Documents List?

I've added a new file to a mounted folder, however it does not appear in QEMC under Documents | User Documents.  How do I force QEMC to refresh its file list?  I've tried every kind of browser refresh I can think of, up to using a different browser.  I've restarted the QlikView service, management service, and web service.  I've unmounted and re-mounted the folder (so now I need to recreate the reload schedule for two dozen files, sigh).

What am I missing?

4 Replies
bnichol
Specialist
Specialist

Does the user id that is running the QlikView services have permission for the document file that you just added?

If not, it should just be a matter of granting read permission.

Good luck,

B

Not applicable
Author

Yes, the new file was created with a save-as, and it has the same permissions as all the existing files.

bnichol
Specialist
Specialist

If you copy one of the sample documents to the same folder, does it appear?

Not applicable
Author

Mysteries never cease.  I deleted and recreated the file, and it showed up with a simple browser refresh.  Shrug, headshake, eyeroll, or headdesk as you like.  Sorry to have wasted your time, bnichol; thank you for trying to help!