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andy
Contributor II

IE-plugin fails for a japanese user...

Hi folks,

I have a QV-document used by some users without problems here in Sweden. Now a Japanese user have a problem when accessing via IE-Plugin ( I recommended that since it is a QV9 server). Below is his description. Any hints on what I can try to solve this?

brgds

Andreas

1. I installed "QvPluginSetup.exe" with the following options.

- Pleaese select a language from the list below. -> English

- Select Region Please select the region that corresponds to your current location. -> Japan

2. When I select " IE Plugin", Browser stopped with the white window.

"Java" and "AJAX zero footprint" are working.

  It did not improve even if I restarted PC and reinstalled "QvPluginSetup.exe" again.

My PC is Windows XP (Japanese version)

1 Solution

Accepted Solutions
andy
Contributor II

Re: IE-plugin fails for a japanese user...

A few days later the problem disappeared.

1 Reply
andy
Contributor II

Re: IE-plugin fails for a japanese user...

A few days later the problem disappeared.

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