We have a client using QVS 11.20.12018.0, when they access the User Document tab and select a QVW, the UI displays 'Processing ... Please wait, but the document details never display. Anyone any ideas? The management service log is also attached.
I think Caldata.pgo is the one you need, but probably best to reset both to be safe.
You won't be able to read your pgo files directly but there is a setting you can change to generate the files as xml also, worth enabling this and then you can review the xml to find the offending user.