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prabhu0505
Valued Contributor

Loading Content Issue

Hi All,

  I'm facing loading content issue.

http://localhost/qlikview - works perfect.

http://ip/servername/qlikview - not working.

Tried installing new asp framework, but no improvement

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis


Any other suggestions??


Thanks & Regards,

Saravana Prabhu


Tags (2)
9 Replies
Not applicable

Re: Loading Content Issue

Hi,

Did you ever resolve this? We have ONE client that is receiving this error when going to:

http://qlikview.<domain>.com/index.htm

The client is a Citrix server. It's fine on every other of the 88 Citrix servers we have. DNS is fine (although I have tried using http://ipaddress<domain>.index.html and that gives the same result.

Firewalls are fine (I've done a telnet from the client to the qvs server on port 4750). I've tried it from standard client PCs (fine again). There is just one server that can't get past the 'Loading Content' stage. The 'faulty' client does indeed list this address as being one of IE's 'Local Intranet' sites.

The server is in a pair of Citrix servers for that site. One works perfectly and one doesn't. As far as I can tell they're configured the same. Same version of Java etc.. The only difference is that the 'faulty' server is running IE11. The working server is running IE9. However, we can connect successfully from other clients running IE11.

Can anyone suggest anything else? I'm running out of ideas. We have thousands of clients. What could it be about this one client that would give us this 'Loading Content' error? Thanks.

Not applicable

Re: Loading Content Issue

I should also mention that on the qlikview server (v 11.20.12742.0), whenever this failure occurs from this client, we get a bunch of errors in the qlik server Application Event Log.

Source: QvWebServer

Event ID 0

Request failed: Root element is missing.

prabhu0505
Valued Contributor

Re: Loading Content Issue

Not applicable

Re: Loading Content Issue

Thanks Saravana, but I don't think this is related to my problem. I've checked the "IE ESC" settings on the client machine and they're both set to 'OFF'.

prabhu0505
Valued Contributor

Re: Loading Content Issue

did u check the second link?

Employee
Employee

Re: Loading Content Issue

Hi,

Please when you post a question put as much information as possible to help with trouble shooting the issues.

What OS and are you using IIS or QVWS.

Bill

Not applicable

Re: Loading Content Issue

Hi,

The guest O/S is Windows 2008 R2 (XenApp 6.5 server). However, on this one server, it doesn't work when RDP'd to the server either, so we can rule out XenApp as a possible problem.

We're using QVWS.

Thanks.

Alex

Not applicable

Re: Loading Content Issue

Regarding the second link - would this log-on-as-batch job permission be required on a machine that is connecting to the qlikview server via Internet Explorer? None of the other client machines (and there are literally thousands of them) are configured this way.

:-S

prabhu0505
Valued Contributor

Re: Loading Content Issue

No this is for server configuration.

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