Missing document in AccessPoint

[#1]

This one really has me stumpped. The symptom is that I cannot see the .qvw in AccessPoint although all settings seem to be configured to support this.

What I have done:

• Built a .qvw on my local machine and copy/pasted it to customer's server - the same folder as all other .qvws in AccessPoint
• Checked the folder and file security to ensure the correct users have access to the file
• I have gone to QMC to ensure the access is enabled (QMC > Documents > select document > Server > Availability > select IE client and Full Browser > Apply)

Now the issues:

• I go to Access Point and the document is not visible
• I open QlikView Desktop > Open in Server... and cannot find the file
• I go to the file system and open the .qvw and can see and modify everything in QlikView Desktop
• (I am logged in as the same user for all the above scenarios)

What setting am I forgetting about??

[ramoncova06]

do you have section access in the document ? if you do is your login the same to connect to the access point as in you server ?

has an shared and meta file being created ?

[#3]

No Section Access.

Meta and Shared files have been created since it was visible "for a short while" according to the customer. I can't attach them here due to data leakage controls at the customer site.

I have also tried removing these META nd SHARED files from the mounted folder.

[buzzy996]

can u try these steps,

1.go to where u published ur .qvw file on windows box path

2.right click on ur .qvw--properties--security tab-- click edit button--click add button--enter ur int id--search for it---OK--OK--OK.

TRY TO SEE FROM AP.

[#5]

I resolved this by adding "Administrators" to the list of users on the .qvw

Therefore my security config changed from:

User A (usera@email.com) w Full Control

User B (userb@email.com) w Full Control

User C (userc@email.com) w Full Control

to

User A (usera@email.com) w Full Control

User B (userb@email.com) w Full Control

User C (userc@email.com) w Full Control

Administrators (SERVERNAME/Administrators) w Full Control

Anyone know why it is required to have this user group added to the file permissions in order for it to be accessible by QlikView Server?

[buzzy996]

seems to be,section access implemented in ur .qvw,because of that.

[#7]

Interesting interpretation. I don't have section access within the application. In this implementation it's all managed through windows file / folder permissions and we allow dynamic CAL assignment to users depending on what files they have access to.

[ramoncova06 · Accepted solution]

I am assuming that the qlikview service is part of that administrators group, that would make sense as to why it was not seeing that folder, every time you create a folder you need to be sure that the qlikview service is granted admin access to

[#9]

This was indeed it. Thanks rampreetha!

Of course, it makes sense that teh account running the QlikView services must be added to the file / folder. This is an easy thing to miss!