N Printing reports not working

[dalsaniaparas]

Hi all,

I am using Nprinting 16.3.0.0 SR3 to distribute my daily reports.

It was working fine till last week, but this week reports are not been distributed automatically.Every day i have to manually run all the schedules.

Nprinting service is running fine. Also I have a license Qlikview in the dedicated NPrinting server.

Did checked the logs but there is no such error displayed.

PFA Screen shots of Server and log file.

Thanks in advance 🙂

[Venkatchoudary]

If possible upload screenshots of your tasks, Also check your Task --> Trigger --> END--> "Event Count" and "End Date".

[dalsaniaparas]

Hi,

Check the  screen shot of Logs and Server.

Hope this will help you to provide some solution.

Regards,

Paras

[avinashelite]

Your distributing the report via mail or to an folder ??

[dalsaniaparas]

Hi,

Distributing via mail, but Not sharing the report on mail.We give folder path where the report gets stored.

Regards,

Paras

[avinashelite]

Ok could you check the access for the folder once for the NPriting service account ?

use your NPrinting service account and login in to server and try accessing the folder this way you could check whether its has access for the folder or not

[dalsaniaparas]

Its accessible.

Everything was running fine till last week..

Facing this problem from last few days.

Nothing has been changed or added.don't know all of a sudden what went wrong.

[avinashelite]

Did you checked the access now ?

[dalsaniaparas]

It was already accessible before.

Did checked  again after you message.

[avinashelite]

OK if its not access problem. Try to stop all your service and restart it again that should work