No Connection

[wonkymeister]

Morning,

having a nightmare (Monday morning )

all users trying to open apps via our access point are getting a "No Connection" message.

this is the first time that i've seen this in 3 years - anyone have any ideas?

i've checked the server and its running as normal, people can access the access point, and the server appears to have plenty RAM available (5gb)

cheers

[alexandros17]

check odbc connection

[wonkymeister]

cheers - ODBC is fine - database is up and running

[qlikviewwizard · Accepted solution]

Hi,

Your QV server is down I think that's why your getting this error this will happen if some of the application are running for a long time and  have occupied lot of memory i.e RAM , please  identify those app and try to improve their reload time. This should do.

Courtecy- saumil jani

AccessPoint 'No Connection'

Hope this will help you.

[wonkymeister]

the server's not down as i can view the available apps via the access point, jobs are running as normal via the QMC and i can access the server to copy files.

[wonkymeister]

gonna try a reeboot - thanks

[wonkymeister]

well a reboot seems to have resolved the issue

there was no new apps loaded up this morning, and there's never been an issue with the current production apps

[qlikviewwizard]

Ok. Let us know the results. Thank you.

[wonkymeister]

thanks for all your help everyone

[qlikviewwizard]

Happy ‌To help you.