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wonkymeister
Contributor

No Connection

Morning,

having a nightmare (Monday morning )

all users trying to open apps via our access point are getting a "No Connection" message.

this is the first time that i've seen this in 3 years - anyone have any ideas?

i've checked the server and its running as normal, people can access the access point, and the server appears to have plenty RAM available (5gb)

cheers

1 Solution

Accepted Solutions
qlikviewwizard
Honored Contributor II

Re: No Connection

Hi,

Your QV server is down I think that's why your getting this error this will happen if some of the application are running for a long time and  have occupied lot of memory i.e RAM , please  identify those app and try to improve their reload time. This should do.

Courtecy- saumil jani

AccessPoint 'No Connection'

Hope this will help you.

View solution in original post

9 Replies

Re: No Connection

check odbc connection

wonkymeister
Contributor

Re: No Connection

cheers - ODBC is fine - database is up and running

qlikviewwizard
Honored Contributor II

Re: No Connection

Hi,

Your QV server is down I think that's why your getting this error this will happen if some of the application are running for a long time and  have occupied lot of memory i.e RAM , please  identify those app and try to improve their reload time. This should do.

Courtecy- saumil jani

AccessPoint 'No Connection'

Hope this will help you.

View solution in original post

wonkymeister
Contributor

Re: No Connection

the server's not down as i can view the available apps via the access point, jobs are running as normal via the QMC and i can access the server to copy files.

wonkymeister
Contributor

Re: No Connection

gonna try a reeboot - thanks

wonkymeister
Contributor

Re: No Connection

well a reboot seems to have resolved the issue

there was no new apps loaded up this morning, and there's never been an issue with the current production apps

qlikviewwizard
Honored Contributor II

Re: No Connection

Ok. Let us know the results. Thank you.

wonkymeister
Contributor

Re: No Connection

thanks for all your help everyone

qlikviewwizard
Honored Contributor II

Re: No Connection

Happy ‌To help you.