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No alert mail on job fail

Hi. I have a Qlikview server running 11.20 SR6 (no publisher). I want to setup so that i get an email when a job fails, but it doesnt work.

I have set up the SMTP settings under Mail Server. I can also send testmail to myself without issue. However when a job crashes, i get no email. I have entered my email adress under System->Qlikview Server->Alert Email.

I have forgotten something? Is there any logs i can check or something?

11 Replies
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Re: No alert mail on job fail

Hi Gustav,

Unfortunately the "test email" part is not using the exact same code when trying out this feature. Make sure you fill out login credentials to the mailserver properly and see if it works with a different account. A screenshot would help if it doesn't work.

Regards,

Erik

Re: No alert mail on job fail

Do you have single server instillation or its distributed?

Regards

ASHFAQ

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Re: No alert mail on job fail

Alright, is there any logs that i cacn check to see that its "trying" to send, but get an error?

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Re: No alert mail on job fail

Its a singel server

Re: No alert mail on job fail

Hi,

Look at the below path for logs.

C:\ProgramData\QlikTech\DistributionService\1\Log.

Try by restarting QlikView server once.

Regards

ASHFAQ

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Re: No alert mail on job fail

Im looking in the task log for anything that has anything to do with "mail". But I cannot find anything. What am i looking for?

Re: No alert mail on job fail

Go to the same task which fail and check.

what does log say?

Try by restarting server.

Regards

ASHFAQ

Re: No alert mail on job fail

Gustav,

For any chance did you create the task in question first, prior implementing the QMC mail server?

If you did, you just need to open the task again, hit apply, and try again and see if you receive the email.

Giuseppe Novello
Principal Technical Support Engineer @ Qlik
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Re: No alert mail on job fail

Ahh... perhaps i did...

I will check and get back.