Online Dashboard not reloaded

[#1]

Hello,

Since last week, i can't see my dashboard modification on Chrome ? (same things for others navigators)

Here is what i do :

- I open a .qvw document

- I do modification

- I reload the document by pressing Ctrl+R

- I save the document by pressing Ctrl+S

- I open the management console and i reload the dashboard

- I open the document with Chrome but i don't see my modifications ?

- I reboot QV server => nothing changes

- i delete the Chrome cache => nothing changes

I always can't see modifications.

Any ideas of my problem ?

Thanks for help.

Stéphane

[amit_saini]

Hi Stephane,

Did you try  this with other browsers like IE or Mozilla???

Thanks,

AS

[sivarajs]

Check the qvw document properties,you can find tab called server. Select "server performs refresh automatically" under refresh mode.

If it not resolved generate log file and check.

Check your qvw able to connect to database using the provider via console.

[#4]

yes but same results.

[amit_saini]

Hi ,

Please enable Performed Reload option on your QMC task.

[#6]

in the document property, i find the tab "Server" and i select "Le serveur procède automatiquement à l'actualisation, sans nécéssiter l'intervention du client"

i reload and save the document

i reload the document from the console

but i always have the same issue

[#7]

it was already checked

[sivarajs]

Have you checked any other files which you published in QMC has the same problem?

[mls]

What is the document path of the document where you make the modification, and what is the folder path where you have your server documents (QMC > System > Setup > QVS > Folders)?

It's a really strange problem and the only possible explanation I can think of is that you are making the modifcation to one copy of the document, but it might be another copy that is published by the server.

[#10]

That's really strange.

Can you enable the "Generate Log File" option and check if the file is getting reloaded successfully or not?

You can enable the option from Settings--Document Properties.

Once enabled, reload your file and check the log file for errors if any.