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Not applicable

Online Dashboard not reloaded

Hello,

Since last week, i can't see my dashboard modification on Chrome ? (same things for others navigators)

Here is what i do :

- I open a .qvw document

- I do modification

- I reload the document by pressing Ctrl+R

- I save the document by pressing Ctrl+S

- I open the management console and i reload the dashboard

- I open the document with Chrome but i don't see my modifications ?

- I reboot QV server => nothing changes

- i delete the Chrome cache => nothing changes

I always can't see modifications.

Any ideas of my problem ?

Thanks for help.

Stéphane

22 Replies
amit_saini
Honored Contributor III

Re: Online Dashboard not reloaded

Hi Stephane,

Did you try  this with other browsers like IE or Mozilla???

Thanks,

AS

sivarajs
Valued Contributor II

Re: Online Dashboard not reloaded

Check the qvw document properties,you can find tab called server. Select "server performs refresh automatically" under refresh mode.

If it not resolved generate log file and check.

Check your qvw able to connect to database using the provider via console.

Not applicable

Re: Online Dashboard not reloaded

yes but same results.

amit_saini
Honored Contributor III

Re: Online Dashboard not reloaded

Hi ,

Please enable Performed Reload option on your QMC task.

Not applicable

Re: Online Dashboard not reloaded

in the document property, i find the tab "Server" and i select "Le serveur procède automatiquement à l'actualisation, sans nécéssiter l'intervention du client"

i reload and save the document

i reload the document from the console

but i always have the same issue

Not applicable

Re: Online Dashboard not reloaded

it was already checked

Capture d’écran 2014-04-01 à 09.05.25.png

sivarajs
Valued Contributor II

Re: Online Dashboard not reloaded

Have you checked any other files which you published in QMC has the same problem?

Employee
Employee

Re: Online Dashboard not reloaded

What is the document path of the document where you make the modification, and what is the folder path where you have your server documents (QMC > System > Setup > QVS > Folders)?


It's a really strange problem and the only possible explanation I can think of is that you are making the modifcation to one copy of the document, but it might be another copy that is published by the server.

Not applicable

Re: Online Dashboard not reloaded

That's really strange.

Can you enable the "Generate Log File" option and check if the file is getting reloaded successfully or not?

You can enable the option from Settings--Document Properties.

Once enabled, reload your file and check the log file for errors if any.

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