One of our customer has a .qvw with a button with "Print Report" action. When opened with QlikView Client, it works fine (--> panel to choose the printer and then... print!), but opened in Access Point (either with Ajax and with IE Plugin) it immediateley gives a js alert with "Timeout has been exceeded" message. I inspected logs, restarted services, tried to add PDFPrintTimeoutInSeconds=120 in settings.ini, restarted IIS, lighted a candle to my favourite Saint... but nothing .
The PDF generated is about 400Kb , so small, too...
The same .qvw, put in another QV Server, works fine. Another .qvw that in my QV Server works fine... there doesn't work.
In Your Management Console,-> Under Documents ->Select your Application ->Server->Availability->print and Export to excel (Check that Check Box) and its assigned to your user or user who want to access.