We have a problem at one of our clients using desktop virtualisation in a Citrix environment. They have a farm of 6 citrix servers, and when a user logs in on a computer he is directed to one those servers (load balancing).
Both QlikView dekstop and Access point are available to a number of users. For the (4) developers there are 5 Named CALs. Using License lease they can develop. However, since a user has no influence on which citrix server he works, there are 6 possible User/machine id combinations per user.
If the user works from server 2, for that machine id he is not licensed, and he must lease a license another time.
QlikView only allows a license to be used from two different machine ids. So when a user works from a third server, he cannot lease a license anymore.
We think a similar problem will occur for the 'normal' users, using the access point (they are using document cals).
QV support has not been able to give us a solution yet.
Do you have any suggestions how we can solve this issue?
We have a similar situation with our Citrix environment. The response we got from QlikTech was this limit to two leases per user within a rolling 24 hour period is by design. This is part of the enforcement of their licensing policies and will not be changed.
Still hoping for a true enterprise licensing model.