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(QV11SR1) AJAX-client "No connection" error after a while, IE-plugin works fine

(QV11SR1)  The AJAX-client gives me a "No connection" (popup-window in the browser) error after a while.

The IE-plugin works fine, even if the AJAX-client refuses to do its work.

When I restart the QV-server"-service", the problem is gone (for a while) and the users can access their dashboards via AJAX.

Has anybody experienced the same problem?

Best regards,

Manuel

1 Solution

Accepted Solutions
Bill_Britt
Former Employee
Former Employee

I would check the session log and see what it is showing for the disconnect. This could be just a session timeout after the user has been idle for a while.

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.

View solution in original post

1 Reply
Bill_Britt
Former Employee
Former Employee

I would check the session log and see what it is showing for the disconnect. This could be just a session timeout after the user has been idle for a while.

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.