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oleg_orlov
Contributor

QVS 11.2 SR5 - Images are not shown in text objects

We have just upgrade a server from version 11.2 SR2 to 11.2 SR5.


In our application we use text objects with images as background. Now when we open the application using the ajax client images are not shown. But in QlikView Desktop all images are displayed.


Is this bug going to be solved?

Thanks in advance,

Oleg.

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1 Solution

Accepted Solutions
oleg_orlov
Contributor

Re: QVS 11.2 SR5 - Images are not shown in text objects

The response from Technical Support:

"We had a bug in 11.20 SR3 called "AJAX - Images - Buttons - Objects - Disappear - Parenthesis - In AJAX Buttons/Objects/Images disappearing for one QVW with parenthesis ( ) in the file name". This bug is going to be fixed in SR6. To verify this could you try and rename the file without the parenthesis to see if the button reappears? Please let me know if you have any questions, thanks in advance."

Regards,

Oleg

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14 Replies
Partner
Partner

Re: QVS 11.2 SR5 - Images are not shown in text objects

Hi Oleg,

Oh is it now only we are doing the same migration., we are also having the text box for showing images. wait i will let you know if i am having the same issue or not.

mov
Esteemed Contributor III

Re: QVS 11.2 SR5 - Images are not shown in text objects

I don't see this problem in 11.20 SR5.  Image in text object is shown in AJAX client.
Maybe something specifics in your application (?)

brindlogcool
Contributor III

Re: QVS 11.2 SR5 - Images are not shown in text objects

Hi,

Did you got any solution on this?? We know there was an issue similar to this. But it has been fixed in QV 11 SR1.

Support
Support

Re: QVS 11.2 SR5 - Images are not shown in text objects

What is the full name of the QVW?

Bill

Bill - Designated Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
Partner
Partner

Re: QVS 11.2 SR5 - Images are not shown in text objects

Are you using relative paths? or using drive path "C:\xxxx\xxxx.jpg"?

oleg_orlov
Contributor

Re: QVS 11.2 SR5 - Images are not shown in text objects

We concluded that the problem is with the document - not with QVS. If we create a new document (not Save As) and use identical preferences in text object which contains image as background or foreground everything works fine. Or we just copy the document from one server to another and everything is ok too. So the reason is in the document, but it isn't clear what exactly.

For example we use the expression for foreground:

= if ([Condition]

      , 'qmem://<bundled>/BuiltIn/led_g.png'

      , 'qmem://<bundled>/BuiltIn/led.png'

  )

Thank you all for your answers! I think we'll correct this issue in our application by creating a new document.

oleg_orlov
Contributor

Re: QVS 11.2 SR5 - Images are not shown in text objects

Hi, Bill!

We faced with the problem again (images aren't shown in Ajax client). And you was right! The full name of our application contained illegal characters '(' and ')'. For example: "MyApp (actual).qvw".

But do you know the source of these restrictions? (any documentation) Because we are going to write about the incident to technical support service.

Thanks in advance,

Oleg

Not applicable

Re: QVS 11.2 SR5 - Images are not shown in text objects

We have experienced a similar issue but in our case it was the name of the folder that was causing it. The path to the QVW on the server was something like:

D:\Documents\Demos\Plant (post-expo)\test1.qvw

After removing the '(' and ')', all the background images started to work again.

oleg_orlov
Contributor

Re: QVS 11.2 SR5 - Images are not shown in text objects

The response from Technical Support:

"We had a bug in 11.20 SR3 called "AJAX - Images - Buttons - Objects - Disappear - Parenthesis - In AJAX Buttons/Objects/Images disappearing for one QVW with parenthesis ( ) in the file name". This bug is going to be fixed in SR6. To verify this could you try and rename the file without the parenthesis to see if the button reappears? Please let me know if you have any questions, thanks in advance."

Regards,

Oleg

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