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Contributor II
Contributor II

Reload not showing

Hi

When I go to the management console I do not see the reload tab for a certain Document. All the other documents are displaying it.Capture.PNG

This is what I am seeing for this document, when the others there is no authorization tab, the Doc Info shifted to the left and Reload was showing.

Please let me know how I can schedule to reload this document that isnt displaying the reload tab.

THanks,

10 Replies
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Support
Support

Re: Reload not showing

Have you tried restarting the QMS & QDS services?

Sr. Technical Support Engineer with Qlik Support
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Contributor II
Contributor II

Re: Reload not showing

yes and still the same thing.

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Champion III
Champion III

Re: Reload not showing

What do you see if you go to Status tab - Tasks and for this specific document task when you edit can you see reload tab, triggers tab etc?

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Contributor II
Contributor II

Re: Reload not showing

I dont have the task there because i am unable to schedule it.

Support
Support

Re: Reload not showing

Would ensure that your servers running the QV services have 4.5.2 or 4.6 .NET running.

If this is a recent occurrence, what has recently changed within the environment? Any new Windows updates, etc.?

Suggest you open a support case with Qlik Support.

Sr. Technical Support Engineer with Qlik Support
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Contributor III
Contributor III

Re: Reload not showing

Hi ,

Please goto "Source Documents" and schedule your task and reload. Now you are checking in "User Documents Tab".

After that click on your application , your will find edit option and there your can create a task and reload your application.

QMC reload.JPG

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Contributor II
Contributor II

Re: Reload not showing

I only have user documents, which is where i cannot see anything.

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Champion III
Champion III

Re: Reload not showing

OK so you don’t have a publisher license. Your QVS service will be used as reload engine. Did you restart your QVS service? Did you do a new server installation ?

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Contributor II
Contributor II

Re: Reload not showing

Yes The services were restart, We did move to a new server recently, but other documents were scheduled fine.