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Unable to open document

Hi,

I am unable to open a document I created using QV Personal Edition. I have not tried to open any other .qvw documents on my system so I am surprised to see this happening.

T

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13 Replies
Partner
Partner

Re: Unable to open document

Yes,In personal Edition it happens ,you need license for it .But you can create application in your system.

-Nagarjuna

Not applicable

Re: Unable to open document

Yes I know that, however I created the document that I now cannot open.

MVP & Luminary
MVP & Luminary

Re: Unable to open document

Hi,

Is the same user & same PC you created this file?  If not then it is not possible, you need license for this.

Regards,

Jagan.

Not applicable

Re: Unable to open document

Yes & yes. I created this file and it has always been stored on my PC since it was created.

HirisH_V7
Honored Contributor

Re: Unable to open document

Hi

You have to use your files in the same machine and by the same windows username.

If you have opened not your file than you can't open your files, because your personal key have been changed.

HirisH
“Aspire to Inspire before we Expire!”
Not applicable

Re: Unable to open document

That's exactly what I am doing. I guess my personal key has changed then... time to log a support query I guess......

Partner
Partner

Re: Unable to open document

Hi,

In personal edition I think you can only open 5 app and after that you need license to open another app.

So if you can't open the app then you've exceeded your allowed free app on personal edition.

Partner
Partner

Re: Unable to open document

That's not right.  Personal's only limitation is you cannot open documents created by someone else.

You can use it as long as you like with your own documents that your userid on your computer used.  If you upgrade to Windows 10 it may consider you a different user then when you were on 7/8.

You are allowed a few document recoveries which is what people are talking about.

Here is what I would try:

1) if possible have someone with a license open it for you

2) do a binary load of that QVW you will get all of the data but none of the charts

3) get a license if possible

It is also possible the QVW is corrupt or you are locked out by section access. 

Can you give the specific message you get when trying to open it?

Do other documents open for you?

Partner
Partner

Re: Unable to open document

Hi Dan,

I missed that bit,I wasn't very clear with that explanation. I meant when you're trying to open another .qvw file created by another person, thanks for pointing that out. Yes if you create your own file you'll be able to open it as many time as you like with.