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Not applicable

Unable to retrive qvs settings

Hi, everyone.

I´m trying to performance my QlikView Server. I've checked that all services are running. I want to give access to the files on server to some users, for they can have remote access to these files.

My problem is that when I try to do it from QlikView Enterprise Management Console the next error occurs ("Unable to retrieve QVS settings. Is the service available with correct credentials?"):

error loading image

In the section "Distribution", when I try to give access to the files on server to some users, the next errors occurs ("Not found: SystemSetup.QVSSetup.Distribution.AddRecipients"):

error loading image

And ("Not found: SystemSetup.QVSSetup.Distribution.Recipients.RecipientType"):

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More details are:

Qlikview Management Service

Product Information

Product Name

QlikView Management Service

Client Build Number

9.0.7502.8

Target Platform

Machine Information

Computer Name

SRVQLIKVIEW

Operating System Version

Microsoft Windows Server 2003 R2 Standard Edition x86 (Microsoft Windows NT 5.2.3790 Service Pack 2)

.NET Version

2.0.50727.1882

Physical Memory

1023Mb

Available Memory

504Mb

CPU Information

CPU 0

Intel(R) Xeon(R) CPU E5420 @ 2.50GHz



DSC@srvqlikview at http://srvqlikview:4730/qtds.asmx

Product Information

Product Name

QlikView Directory Service Connector

Client Build Number

9.0.7502.8

Target Platform

x86

Machine Information

Computer Name

SRVQLIKVIEW

Operating System Version

Microsoft Windows Server 2003 R2 Standard Edition x86 (Microsoft Windows NT 5.2.3790 Service Pack 2)

.NET Version

2.0.50727.1882

Physical Memory

1023Mb

Available Memory

504Mb

CPU Information

CPU 0

Intel(R) Xeon(R) CPU E5420 @ 2.50GHz



QVWS@srvqlikview at http://srvqlikview:4750/qvws.asmx

Product Information

Product Name

AccessPoint

Client Build Number

9.0.7502.8

Target Platform

Machine Information

Computer Name

SRVQLIKVIEW

Operating System Version

Microsoft Windows Server 2003 R2 Standard Edition x86 (Microsoft Windows NT 5.2.3790 Service Pack 2)

.NET Version

2.0.50727.1882

Physical Memory

1023Mb

Available Memory

504Mb

CPU Information

CPU 0

Intel(R) Xeon(R) CPU E5420 @ 2.50GHz



Thanks in advance!

David.

2 Replies
lhr
Contributor III

Unable to retrive qvs settings

is the user you specified for contacting the qvs member of the qlikview administrators group running on the machine running the qvs service?

Not applicable

Unable to retrive qvs settings

Hi.

Thanks for your help.

I contacted with qllikview support. The problem was my license was not activated.

Regards,

Tomás.

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