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nollE
Contributor II
Contributor II

Updating QlikView Desktop version 12.10 SR 1 url not found

Hi!

I'm trying to update my outdated version of QlikView Desktop (v. 12.10 SR 1) and I get the following error: http://www.qliktech.com/UpdateURL not found.

Might this be caused by the change from qlikview to qlik?

If so, how can I determine the download url?

Labels (2)
1 Solution

Accepted Solutions
Sonja_Bauernfeind
Digital Support
Digital Support

Hello Noll,

The Update URL seems to be unavailable right now (or overall, we'll need to look into this from our end). 

In the meantime, you can download a new version directly from the download site: https://demo.qlik.com/download/. A customer login is required to be able to access the latest version.

Kind Regards,

Sonja 

Don't forget to Like posts and use the "Accept as Solution" button on content that answered your question! Thanks 🙂

View solution in original post

3 Replies
Sonja_Bauernfeind
Digital Support
Digital Support

Hello Noll,

The Update URL seems to be unavailable right now (or overall, we'll need to look into this from our end). 

In the meantime, you can download a new version directly from the download site: https://demo.qlik.com/download/. A customer login is required to be able to access the latest version.

Kind Regards,

Sonja 

Don't forget to Like posts and use the "Accept as Solution" button on content that answered your question! Thanks 🙂
Josh_Berg_Support

Just a heads-up, Qlikview 12.10 is outside R&D's patch support window, is there a reason you're not upgrading to a more recent version of Qlikview that's within the patch window such as Qlikview November 2018?

Thanks,
Josh
Qlik Support

To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
Brett_Bleess
Former Employee
Former Employee

Just a correction to Josh's post above, the 12.10 track IS still supported until this fall when the next major point release comes out, sorry for the misleading post here.  

So the general rule for releases is they are fully supported for two years post the release of the next major release after it, hopefully that will help everyone sort things a little better.  There can be exceptions like what we have done with the 11.20 track, but this is unlikely in the 12.xx track, I would not plan on any extensions in any 12.xx tracks beyond the two year post next release window.  

Regards,
Brett

To help users find verified answers, please do not forget to use the "Accept as Solution" button on any post(s) that helped you resolve your problem or question.
I now work a compressed schedule, Tuesday, Wednesday and Thursday, so those will be the days I will reply to any follow-up posts.