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Windows 2008 Server R2 install problem

A few days'm trying to install Qlikview Server on Windows 2008 R2 without success.

I'm using:


A clean installation of Windows Server 2008 R2;

All Windows Updates;

Dotnet Framework 4.5;


I install Qlikview Server 11 and all services start up, but in the service management console appears qvs down.


The user is running Qlikview Administrators group;
The firewall is turned off;

I tried using localhost and the number of ip;

Already tested versions 10 and 9.

Nothing solved the problem.

1 Solution

Accepted Solutions
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Re: Windows 2008 Server R2 install problem

I formatted the machine, installed. dotnet framework 4.5 and installed the latest version of QlikView Server (11.11282.0).
Do not put the machine in the domain, and started the service as Administrator.
So it was possible to insert the license.
Then, I joined the machine in the domain and ran the services with the user qlikview@domain.

Now everything worked, but I do not know what was causing the problem.

View solution in original post

18 Replies
danielrozental
Honored Contributor II

Re: Windows 2008 Server R2 install problem

Have you entered a valid QlikView license?

Not applicable

Re: Windows 2008 Server R2 install problem

Fields to inform the license are disabled because the qvs service is down.

danielrozental
Honored Contributor II

Re: Windows 2008 Server R2 install problem

Are services running under an administrator account? Do you get any errors in the events.log file?

Not applicable

Re: Windows 2008 Server R2 install problem

There is a user in the domain named Qlikview. This user is part of administrators group of the machine QV01. The services are executed with the user qlikview@domain.

The QlikView Managentment Service reports "Failed to retrieve settings from QlikView Server".

danielrozental
Honored Contributor II

Re: Windows 2008 Server R2 install problem

Did you had a QlikView 9 install? make sure you remove registry entries

HKEY_LOCAL_MACHINE\Software\QlikTech\QlikViewServer\Settings 7

Also, stop services and remove folder c:\programdata\qliktech

Not applicable

Re: Windows 2008 Server R2 install problem

I tried version 9.
Now I'm trying to install version 10.
The server was formatted all times.

danielrozental
Honored Contributor II

Re: Windows 2008 Server R2 install problem

Can you check if you have any log files in

C:\ProgramData\QlikTech\QlikViewServer

Specially the events*.log

Not applicable

Re: Windows 2008 Server R2 install problem

In the folder C:\ProgramData\QlikTech\QlikViewServer there is no file *.log. I need to enable logging somewhere?

danielrozental
Honored Contributor II

Re: Windows 2008 Server R2 install problem

No, if there is no log there it's probably because QlikView Server can't write to that location.

Can you check the windows event viewer for any errors after you start the service?