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Not applicable

problem when i try to activate my licence

Hello

I have a problem when i try to activate my licence.

I use QV server 10, when i put my serial number and control on QMC and i try to apply the license an error message appears "server failed to set license : QVS@(name of my server) : failed to connect to server"

Someone could help me?

Thanks

1 Solution

Accepted Solutions
Not applicable

problem when i try to activate my licence

Hello

Tanks for your answers. The problem has been resolved.

We use virtual server and the virtualization team did not give us the right rules for user admin. So that's why QVS service did not work.

Amine

6 Replies
chauhans85
Esteemed Contributor

problem when i try to activate my licence

first restart your  qlikview server  from services.msc

then try to apply

Employee
Employee

problem when i try to activate my licence

Is this the only QlikView server you have? You can't use the same license on more thatn one server, unless you are clustering them.

MVP
MVP

problem when i try to activate my licence

Hi,

Make sure the computer that is running QlikView Services has unrestricted inbound and outbound Internet access to port 4747 in order to connect to the QlikView registration server. You will need the serial number and control number either you activate it via Internet connection or using the LEF url as suggested by Ashutosh above.

Regards,

Miguel

Not applicable

problem when i try to activate my licence

Hello

Tanks for your answers. The problem has been resolved.

We use virtual server and the virtualization team did not give us the right rules for user admin. So that's why QVS service did not work.

Amine

Not applicable

Re: problem when i try to activate my licence

Hi,

I have the same problem with virtual server. Can you tell me more details about the virtualization setup in this case?

Thanks!

Not applicable

Re: problem when i try to activate my licence

In this case reinstall was the solution - the server was installed with different user credentials.

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